Privacy Policy
This policy outlines how VaporNest gathers, safeguards, and handles customer personal and order information across our online store, checkout portals, and wholesale fulfillment channels.
Merchant Legal Advisory NoticeStore Owner Notice
This privacy policy document serves as a standard starting operational policy for the VaporNest e-commerce storefront. Because vapor, nicotine, and cannabis accessory retail regulations, age-verification mandates, and consumer privacy laws (e.g., CCPA, GDPR, state-level privacy acts) differ substantially, the store owner must have this policy reviewed and customized by qualified legal counsel in their active operating jurisdictions before final legal reliance.
1. Information We Collect
Details gathered to process your purchases and maintain store functionality.
- Personal Identifiers: Full name, billing address, shipping address, and email address provided during checkout or account creation.
- Communication Records: Mobile number and messaging history if you coordinate invoices or customer support via WhatsApp or direct messaging.
- Order and Transaction Records: Purchased hardware, e-liquids, accessories, order values, and fulfillment history.
- Technical & Browsing Data: IP address, device specifications, browser type, and navigation patterns recorded automatically through essential cookies.
2. Age Verification & Compliance
Ensuring regulatory compliance for age-restricted vapor products.
- VaporNest strictly markets and sells vape hardware, carts, and accessories to adults of legal smoking age (21+ in the United States and respective local thresholds).
- We may cross-reference submitted customer identity details against independent age-verification databases prior to dispatching shipments.
- Underage attempts to order will be rejected, and relevant details may be retained solely to prevent subsequent prohibited purchases.
3. How We Use Your Data
Direct business operations and fulfilling your orders securely.
- Fulfilling, packaging, and dispatching your retail and wholesale product orders.
- Generating order receipts, dispatch updates, and billing confirmations via email or direct notification.
- Resolving customer service inquiries, warranty tickets, and delivery tracking queries.
- Detecting and protecting against fraudulent transactions and unauthorized storefront access.
4. Third-Party Sharing & Logistics
We never sell your personal information to third-party data brokers.
- Logistics Partners: Reliable postal and freight shipping carriers strictly receive your delivery name, address, and contact number to execute safe transport.
- Secure Payment Gateways: Financial and card payment data are processed directly through encrypted payment handlers; VaporNest does not store raw card numbers.
- Legal Disclosures: Information may be released if compulsory by lawful subpoena, search warrant, or official regulatory mandate.
5. Data Retention & Security Controls
Keeping your records protected and compliant over time.
- Order and invoice history is retained to satisfy statutory accounting, tax reporting, and warranty record obligations.
- We employ TLS/SSL encryption across all customer input forms, checkout sequences, and administrative interfaces.
- Customers may request inspection or deletion of eligible non-regulatory personal records by contacting our support team.